Effective Date: 10-09-2025
Disclaimer: By accessing or using this website, you agree to the terms of this Privacy Policy. This policy explains how Innervisions Websites handles your personal information in compliance with the Privacy Act 1988 (Cth). We recommend you read it carefully. If you do not agree, please discontinue use of our website and services.
1. Who We Are
Our website address is: https://www.innervisions.com.au.
We provide personalised website design, SEO, and digital media services for Australian small businesses.
We provide personalised website design, SEO, and digital media services for Australian small businesses.
2. What Personal Data We Collect
We may collect the following information when you interact with us:
- Contact details: name, email address, phone number, and business information.
- Project details: information you provide when submitting project briefs or enquiries.
- Account details (if applicable): username, login credentials, and related preferences.
- Newsletter subscriptions: your email address and subscription preferences.
- Technical data includes IP address, browser type, device information, and usage data collected through cookies and analytics tools.
- Comments: data shown in the comments form, visitor IP address, and browser user agent string (for spam detection).
3. How We Collect Information
We collect information in several ways, including:
- Through website forms (contact forms, project brief submissions, newsletter sign-ups).
- Through email communications and direct enquiries.
- Automatically via cookies, Google Analytics, and WordPress tools.
- Through third-party integrations such as newsletter services or spam detection services.
4. Why We Collect and Use Information
We collect and use your personal information for the following purposes:
- To respond to your enquiries and provide our services.
- To manage and deliver website design, SEO, and digital marketing projects.
- To send you updates, resources, or newsletters (if you have opted in).
- To analyse website usage and improve user experience.
- To maintain security and prevent spam or misuse.
- To comply with legal and regulatory obligations.
We will not share your personal information with third parties without your consent, except as required by law or to deliver our services.
5. Cookies and Analytics
Our website uses cookies and Google Analytics to collect data about website usage, including the pages visited, time spent on the site, and device type. This helps us improve site performance and tailor our services to meet your needs. You can disable cookies in your browser settings, but doing so may affect the functionality of our website.
6. Embedded Content and Third-Party Services
Articles and pages on our site may include embedded content (e.g., videos, images, or links). Embedded content behaves as if you visited the other website directly. These websites may collect data, use cookies, or track your activity.
We also use third-party services such as:
- Google Analytics (website analytics).
- WordPress plugins (site management, spam detection).
- Email marketing providers (for newsletters and updates).
We recommend reviewing the privacy policies of these third parties for more details.
7. Who We Share Your Data With
We only share your information with:
- Service providers are necessary to deliver our services (e.g., email hosting, spam detection, analytics tools).
- Regulatory authorities, if legally required.
We do not sell or rent your personal information to marketers or unrelated third parties.
8. How Long We Retain Your Data
- Comments and related metadata are retained indefinitely for moderation and record-keeping.
- Contact form submissions and project briefs are retained for as long as necessary to fulfill our service obligations.
- Newsletter subscriptions are retained until you unsubscribe.
- Technical data (cookies/analytics) is retained in accordance with Google Analytics and WordPress settings.
9. Your Rights Under the Privacy Act
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal information, subject to legal and administrative requirements.
- Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.
10. Data Security
We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute security.
11. International Data Transfers
Some of our service providers (e.g., Google Analytics, email platforms) may store or process data overseas. By using our services, you consent to the transfer of your data.
12. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, please contact:
Gavin Gilmour
Innervisions Websites
Innervisions Websites